The Rules of the Road 🚦
Transparency is the fuel that keeps our trucks moving. We\'ve outlined our service limitations and transit protocols so you know exactly how we handle your cargo.
Read the Fine PrintShipping Protocols
When you book with D & D - R.A.J. DISTRIBUTION, INC., you\'re agreeing to our standard transit windows. We don\'t just move boxes; we manage expectations. Why would you settle for vague arrival dates?
Our team calculates routes using real-time traffic data, but we aren\'t magicians. Road closures, extreme weather, and customs delays are beyond our control. We promise to communicate every bump in the road within 60 minutes of detection.
Liability & Coverage
Safety is our middle name (actually, it\'s Raj, but you get the point). Every shipment is governed by standard industry liability caps unless premium insurance is added.
We\'re serious about protection. If your freight requires specialized climate control or fragile handling, it must be declared at the point of booking. We can\'t protect what we don\'t know about. Isn\'t your peace of mind worth the extra minute of paperwork?
Payment Terms
Net-30 is our standard for established partners. New clients? You\'ll need to settle up before the wheels turn. No exceptions, no fuss.
Warehouse Storage
Cargo left over 48 hours without a dispatch order incurs holding fees. Our floors are for moving, not just sitting!
Mutual Respect
We treat your cargo like gold; we expect our drivers to be treated with respect. A simple "thanks" goes a long way at the loading dock.